SUPPORT HUB
How can we help?
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Products
What's the difference between Nasal Strips and Mouth Tape?
Strips are designed to gently open the nasal passages. Tape is designed to encourage nasal breathing instead of mouth breathing while you sleep. Many people use both together.
What's the difference between the bundles?
Sleep Bundle comes in three colors — Breathe (Blue), Bold (Red), and Night (Black) — same two products, Strips and Tape, same price either way. The Colour Set includes all three colors of Strips, without Tape. The Season Bundle is a 3-month supply of Black Strips and Black Tape.
Can I buy Strips or Tape on their own?
Yes — both are available individually if you'd rather start with one.
Is Mouth Tape safe to use?
Most people adjust within a few nights. If you have a cold, congestion, or any breathing condition, check with a doctor before use.
Ordering &
Subscriptions
How does Subscribe & Save work?
It's 10% off every order, delivered automatically on a schedule based on the size you choose. Skip, pause, swap, or cancel anytime from your account.
Can I cancel anytime?
Yes — pausing and cancelling are both available anytime from your account, with no fees.
How do I change my order before it ships?
Visit [Manage my subscription →] from your account, or contact us at hello@somnasleep.com if your order hasn't shipped yet.
Shipping & delivery
Do you ship outside the US?
We currently ship within the United States only.
How long does delivery take?
7–9 business days from when your order ships. Shipping is free on every order.
How do I track my order?
You'll get a tracking link by email once your order ships.
Returns & Guarantee
What's your return policy?
Every product is covered by our 30-Night Money-Back Guarantee, counted from delivery.
What if my item arrives damaged?
Contact the shipping carrier to file a claim, and reach out to us at hello@somnasleep.com — please keep all packaging and damaged goods until the claim is resolved.