1. Introduction
Somna Sleep Co. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Contact Data: Name, email address, shipping address, billing address, and phone number.
- Financial Data: Payment card details (processed securely by our third-party payment processors; we do not store full credit card numbers).
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Technical Data: IP address, browser type, operating system, and browsing behavior collected via cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including managing payments and shipping.
- Manage your account and subscriptions.
- Communicate with you regarding your order, customer support inquiries, and policy updates.
- Send you marketing communications (if you have opted in), which you can opt out of at any time.
- Improve our website, products, and customer experience.
- Comply with legal obligations and prevent fraud.
4. Disclosure of Your Information
We do not sell your personal data to third parties. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, shipping, email delivery, data analytics).
- Legal Requirements: When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Somna, our customers, or others.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, and you provide your information at your own risk.
6. Your Rights (CCPA/GDPR Compliance)
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Opt-out of the sale of your personal data (Note: We do not sell your data).
To exercise these rights, please contact us at hello@somnasleep.com.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can set your browser to refuse all or some browser cookies, but doing so may affect the functionality of our website.
8. Children's Privacy
Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Somna Sleep Co.
1100 Mission Street, Suite 200
San Francisco, CA 94103, US
Email: hello@somnasleep.com